Just provide this investigation number - INV 0671 together with your name and updated email address.ĭon't hesitate to share with us how your call goes. That being said, I'd recommend contacting our Technical Support Team so you'd be included in the affected users' list. From the Automatic Updates section, mark Yes.Īlso, you'd received an email notification about it.Just make sure to enable automatic updates in your QuickBooks software. Rest assured, once there are developments on this on-going investigation it will be released as an update. Fill out the Add Email Info and find OK.Lastly, You can set up and use webmail in sending your emails in QuickBooks. In the meantime, you can follow the workaround shared by my colleagues in this thread. It will remain its status until a permanent resolution is being released.Ĭurrently, we don't have a specific estimated time frame on when this will completely be fixed. Let me share additional information about this concern, on-going investigation about QuickBooks' unexpected behavior when sending your emails using Outlook is still open.
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